On 16 March 2011, "the Directorate accepted the respondent’s voluntary undertaking to remove, from its website www.nuslim.co.za, the efficacy claims, references to testimonials and ingredient specific substantiation as was identified by the complainant. This undertaking was accepted on condition that the claims and references referred to were removed within the deadline stipulated in Clause 15.3 of the procedural Guide.
"On 12 April 2011, the complainant lodged a breach allegation against the respondent’s website www.nuslim.co.za. It was, inter alia, submitted that the respondent continued to make claims for weight loss.