Clicks’ GNC – Consumer lawsuit in the USA

Posted 23 May 2017

Clicks is the owner/distributor of the USA GNC product range in South Africa.

The USA’s Truth in Advertising, Inc., has published a history of government actions against General Nutrition and its associated companies. The government actions have included three by the U.S. Justice Department actions, three major FTC actions, at least four FTC actions against companies whose products were sold at GNC, more than a dozen false representation actions by the U.S. Postal Service, at least six actions by State agencies, and at least ten actions initiated by the FDA. There also have been more than 100 consumer lawsuits.

[GNC: No stranger to regulatory enforcement., May 22, 2017]

The takeaway message is that government regulation is limited and consumers need to be very skeptical of claims made about dietary supplements.

Source: Consumer Health Digest #17-21, May 21 2017

From Truth in Advertising:

GNC is pushing consumers to have the “courage to change” in its latest ads. But its history of legal challenges and enforcement actions concerning its marketing may leave consumers wondering if the world’s largest retailer of supplements will adhere to its own advice. The Pittsburgh-based supplement giant, which has more than 9,000 store locations worldwide, has been the subject of numerous federal and state actions and has been named in more than 100 consumer lawsuits. The chief issues? The advertising, safety, and efficacy claims of a range of products from weight-loss to muscle-building supplements it has manufactured and/or sold on its shelves, including such popular products as Sensa, Jack3d and Hydroxycut.

Under the 1994 USA Dietary Supplement Health and Education Act (DSHEA), the government has limited regulatory authority over the supplement industry and the marketing of such products. Unlike pharmaceuticals, federal agencies do not approve supplements, nor require supplement makers to submit substantiation for marketing claims before they sell their products. Instead, companies are responsible for ensuring that the products they manufacture and/or distribute are safe.

Here’s a rundown of key legal actions taken against GNC Holdings, Inc — which amid a sharp decline in sales is continuing its efforts to rebrand itself — and the products it has sold:

Continue reading at Truth in Advertising

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