Is Glomail’s Celltone one big scam?

Posted 15 January 2013

Is Glomail’s Celltone one big scam?

On the 25th October 2012, the ASA ruled against the proof supplied by Glomail for its Celltone product, i.e., the proof supplied was not good enough to support the claims being made for the product. However it is clear that Glomail is ignoring the ASA ruling and continues to make false claims regarding the product.

At a video commercial featuring the model Cindy Nel is shown which makes the following statements, inter alia: “Contains snail gel extract which is acclaimed for its regenerative properties. Celltone can repair tissue and regenerate the growth of new skin cells” and “the active ingredient is called allantoin which is what snails naturally produce to repair their own shells. And it works.” The context of “and it works” is not inferring that the allantoin works for repairing snails own shells but the Read the rest

69 comments to Is Glomail’s Celltone one big scam?

  • Merlyn Kodi

    WoW I certainly cannot trust glomail and come to think ot it that I nearly wasted my parents’ hard earned money on this useless celltone product, I would have been a fool if I did.I do however have some issues with my skin as it has dark marks which have been caused by pimples and I would like2 know which product will help. Lastly I thank u Dr Harris for this eye opening Investigation I definitely urge everyone to really do some research on every little product that they buy, people can’t afford to go through so much disappointment and lose money like this. as for glomail I don’t think that there is a product that I would ever like to buy there.

  • rue

    celltone does not work i wasted my money,,disapointed!

    • FATIMA

      Celltone gave me a terrible rash the rash is visible in my face and very dissapointed. Celltone is overated with poor results. A customer of mine also had the same problem. I wasted my money

  • Theresa Sungani

    Its all about understanding products/chemical compounds and their pharmacological actions, contraindications and side effects. Most importantly, unless we understanding nature’s enormous genetic variations, we will not be able to appreciate how differently individuals may respond to one common product!!

    I’m from Lilongwe, Malawi, and just started using Cell tone from Glomail and I’m loving it! In just a week, my skin feels absolutely divine after adverse hydroquinone irritation!!! Its now smoother (acne free) and baby-soft, with just tone to even out !!!

    Natural or synthetic allantoin, Celltone from Glomail is one miracle gel…..when you CHOOSE to use it, be positive, adhere to instruction and most importantly avoid exposure to the sun PERIOD!

  • Vanessa

    I am against using Glomail products.

    However, as a gift I received the snailgel and I thought let’s give it a try. Within 2 weeks I could see and feel results i n that my skin is way smoother and softer. I do not have a problem skin at all (in my 40’s…) and am wrinkle free save for the smiling frowns around my eyes and mouth. That same frown lines has almost disappeared, and no-Glomail is not paying me to say this..

    The only “issue” I have with the product is that it leaves my skin dry, too dry for my liking. I have combination skin and it does leave me feeling like I did not moisturize, but I am ignoring that discomfort so I can see for myself how it pans out. Whatever is in the gel the public will never know for sure, but it leaves my skin baby soft and smooth.

    I am a part-time student in psychology and could put this “change” in my skin down to perception and/or other psychological factors….so, I am not blinded that easily. Just wanted to add my two cents…

  • Tatiana

    Hi Vanessa, just one doubt..
    You said your skin got too dry, then u said your skin is like baby soft and smooth?
    It’ doesn’t make sense to me… How can it be dry and smooth at the same time?

  • Vanessa

    That’s the thing Tatiana, my skin feels really smooth save for the dry effect I experience. You know that feeling once you have put on moisturizer, it kinda makes ones skin feel elastic? Well, it doesn’t happen with snail gel because it pulls my skin tight and leaves my skin dry – or feeling dry…, however when I smooth my hand over my face it has the most gorgeous soft feeling to it, so yep I understand where your confusion comes from.


    Hi there I just want to make sure I bought Celtone gel from a shop somewhere in Boksburg can you describe to me how the real Celltone gel looks like? This one is a brown gel a bit smelly without a box or proof tampered sticker

  • Mbali

    Are u really sure so what do you recomend than

  • Harris

    We do not recommend products. We highlight products that aggressively advertise claims that appear to be nonsense and unproven.

  • Dubem Sandra

    First off, i heard about this product and decided to try it out cos of the way they blabbed about its efficacy. I read this blog like 6weeks ago and saw some comments that were in favour of the product and also some that weren’t. I chose to be optimistic and try it out not minding the derogatory comments i read. I got it and i’ve used it religiously for 5weeks going to 6weeks and i can assure you with all certainty that it is scam-(does not work at all) as i have seen no improvement of any sort so far. Using celltone is as good as using vaseline with hopes that it will clear your skin defections. Celltone is scam, overrated and a total waste of money. Just thought i should share my point of view for those who will care to listen.

  • Dubem Sandra

    @Harris, please i would like you to also highlight this product-Meladerm lightening cream said to help get rid of hyperpigmentation on the skin so i’ll know if it’s okay to get it por a friend. Anticipating your feedback. Thanks.

  • Nelly

    I used this celltone for six weeks,but there is no sign of improvement.
    it is a waste of money,time and leaves you emotionally sick. in short it is a SCAM

  • Nelly

    I used it for six weeks but no sign of improvement,waste of money ,it is just a SCAM to profit Glomail

  • lin danils

    After reading all the “bad” comments i have decided not to use celltone, however i am going to use snail slime as i have heard that it can make considerable difference to ones skin. So believe this or not i have scouged the garden for snails and found 4 with which i am going to try out just to see if this slime does do what it says it does. It is used in China extensively in salons, but the chinese have wonderful skin to begin with! I shall try it for two weeks each day having the little critters run over my face, or should i say walk in slow mo over my face, then i will let you know if i see any difference. Remember this is the real thing and not something wrapped up in fancy cartons/packaging etc. lyn

  • Marti

    Just to let you know I also tries Celltone and it don’t work at all.I’m using Mountain City Snail gel clay for a year now,and I will not use anything else,It’s made of real snail gel combined with clay.

  • Tilly

    Hi ,I was quite tempted to buy myself this product,but after reading all this negative comments,I am not so sure any more.How ever if you can send me a free sample I will be the judge for myself.
    Thank you.

  • shirley

    i have used this celltone since february 2014, but there is no sign of improvement.

  • hlalefang

    I bought glomail celltone, as I speak my face is bruised with severe rash! I don’t know wat to do,

  • hlalefang

    Am still suffering severely! I went to clicks ficksburg for a refund since I used a product for only 2 days, the clerk said there is no where glomail says the product should be returned! I urge that they refund us since this product is expensive!

  • Charlene Vos

    I bought the product a few months ago and used it. I was pleasantly surprised by the difference it made to my skin. Due to the fact that the product is quite expensive, I could not wait for it to be on special so that I can go and purchase a new bottle. I am very satisfied with this product.

  • Nelly

    I was planning to buy this product but due to the above negative comments don’t know what do (confused)

  • hlonny

    i have pimples and blemishes on my face and i was willing to try celltone as i saw it advertised on t.v but now im no longer xo if i still want it. please help.

  • Nthabiseng Maraba

    Hi Guys, I have heard all your comments but i have only one question, Does celltone really and trully work?

  • Joy

    Hi guys. Thank you for the heads up, I almost bought it too.Now tell me, which product actually works to remove stretch-marks?

  • Chy

    I was just about to purchase this product. Please tell me which product actually works on stretch marks??????

    • Harris

      I do not know. As far as I understand, most do not work at all in spite of their claims. Unfortunately I have not investigated which may work or not, my attention is picked up by those claiming to work when the claims do not make sense!

  • Cookie

    First of all I would like to thank Dr Harris for his efforts. I am one the unlucky ones who bought Celltone after seeing it advertised on TV. It was advertised last week (weekending 31st of August) and I decided to go buy it. I have now used it for two days and am not sure whether to continue using it or would it just be a waste of time. I wish I had received this information before I went to buy. What a waste of money.

  • joey

    Oohh Lord, I bought and started using the cell tone today. Reading all your comments i can help but feel like I’ve been scammed. I mean R500 is a lot of momey!!! I want to reduce the cellulite on my tummy. Pls share which one id wo

  • kholiwe

    I guess it depends on people it worked fro my skin and i saw it work for others on scars. What am not sure about is with the cellulite. For me Its too expensive to use it for that.The only thing i have noticed is that the cell-tone in south africa is different from one i recently bought in Australia. Cant say much about the one i have bought coz i have not used it much.

  • Nthabiseng Maraba

    i guess the only way to find out if it really works, is to buy the product nd see the end results.

  • Shirley Ogbourne

    I wish to cancel my order for Celltone. I am still using my first jar and have 4 more waiting to be used, so can not cope with anymore arriving. Thank you I am happy with the product, my skin feels soft and smooth, my laugh wrinkles are smoothing out.

  • Nosipho

    Iv been using celltone gel and tissue oil for my dark spots. it does not work .WASTE OF MONEY. I wouldn’t recommend it to anyone.

  • Bongani

    I used Celltone in early 2011, for me it worked in removing some spots that had developed on my face while I was a teen… however when I used it, I suffered from serious sunburn which took weeks to get rid off.

    When using it avoid the sun even that amount you get while driving.

  • Honest

    Hi hie guyz ‘ i like to say i have read every coment both negative and positive,i think the question to many iz that does the product really work??-for me ,yes it did; buh thats just me hey i believe if u apply properly acording to instruction it does and bestly with celltone exfoliater and another thing i realized that the positive effects of celltone are not for everyone however consulting a doctor for recomendation is a good idea even if you using tha products so that you know the changes it makes to your skin.sorry to all those unsatisfied but dont give up ,i knoe how annoying it is to live suffering from acne.

  • Terrelle

    Hi guys, for me I went back to basics and used the wonder Herb called Turmeric. I found it in shops in Durban. Its in an Oil form with no color , it’s proven and speaks for its self , it’s been used for centuries amongst the Indian people. The product is organic and I have seen good results over three months.

    • Harris

      Terrelle suggests tumeric for skin conditions. Natural Medicines Comprehensive Database states that people have anecdotally been using this “Topically, turmeric is used for analgesia, ringworm, bruising, leech bites, eye infections, inflammatory skin conditions, inflammation of the oral mucosa, and infected wounds.” However there is no evidence that it works for these conditions. Note: tumeric is the same ingredient used in curries.

  • Ada

    I read all the comments and is concerned! What will it do for me? I bought the tissue oil!

  • Pabi

    I’ve got very dark stretch marks around my waist. I bought the tissue oil 3days ago, I’ll just have to wait and see I’ll be the judge of it… I’ll be back when the bottle is empty with either good/bad news

  • thuli

    Hi Pabi

    i also just started the tissue oil…hoping for the best as well

  • pat

    After giving birth to my child I got strssd with the dark stretchmark I have was considering celltone but after reading all this comments now I’m confused I’m going 4 tissueoil for now I’m realy not comftable with my body any more anyone who knws wat works

  • Samu

    Hie Guys,
    As for me i have used celltone for less than 30 days. What i came to notice was that my skin had rash coz i was using it during the day and night. and i noticed that the rash was prominent on the right side of my face than the left. I came to a conclusion that it was caused by the sun coz when i am driving my right side was usually exposed to the sun. So i decided to use it at night. Within a week i noticed a change for the better in my skin, it is now flawless and dark spots are disappaering. So my advice is for those who are using celltone to try and use it only at night and see what happens, i believe they will see signficant changes in their facial skin tone.

  • Noma

    Hi guys!

    @Samu well said and true indeed. I have used the celltone gel for 2 months now (night only)and it working wonders!. if one finishes buy another one and not stop you will see perfect result i promise. it worked for me and i am sure it will work for u.

  • mabel

    Guys u make me doubt now, but I’m gonna risk lyf is all about risk, so I’m not gonna stop, as they say money back guarantee

  • Phumzile

    People tend to forget that our skins dont react the same. to some it may take few months to see the result and to others it may take longer. so just simply because you have used the product for few weeks and you dont see changes doesn’t mean the product doesn’t work ,and as for those that says the product have left them with “bruses and all” it may because you have used the product without the knowledge of how to use the product.

  • Phumzile

    @ Harris
    if thats the case then why did it work to other people like me and others?

    • Harris

      I suggest you read the study. In some cases, peoples skin gets better on its own, but if you were putting butter on, you will think it is the butter. In other cases, a treatment does work but for very few people, say only 1 out of a 100 people. Sometimes the treatment does work, but for a very short time and not long enough. Sometimes the treatment does work but no better than a very cheap alternative. So read Celltone’s results here: You will read that it says: “The results for testing whether the product outperformed the placebo with regards to improving “Uneven Skin Tone” concludes that “It can therefore be concluded that the test product … was not effective on reduction of uneven skin tone after fourteen (D14), twenty-eight (D28), fifty-six (D56) and seventy (D70) days of consecutive use (application twice a day) when compared to the placebo control.” This means that Celltone worked the same as ordinary cheap cream.

      • Zoe

        Celltone does work, it has worked wonders for me. And no its not just my skin improving on its own, but since last month when I started using Celltone gel. I’d guess what works for my skin might not work for somebody else but lets not conclude by saying it does not work at all because it does. Even is you say Celltone study says it doesn’t but I say it does because I see it in me

  • Kholiwe

    I love this product. It worked for me. Its the price that is expensive otherwise the celltone gel is a very good product.

  • Rowena

    Guys, let’s go back to our oldies teachings. Stick to lennon products. Combination of (sml bottles) olive oil, sweet oil, caster oil, coconut oil, glycerine and any body creme of your choice. It might be a little oily BUT it works wonders. I am using this now for a month, my skin is glowing. Hope u try it and enjoy change in your pockets.

  • chax

    i just bought celltone tissue oil on sunday…my skin is smoother now im just waiting for the dark spots to dissapear….if they dont ill be really dissapointed

  • eileen

    i tried cell tone after 1 day my skin felt itchy and i thought maybe its just the renewing effect after 1 week my whole face burned i looked like someone that was burnt with hot water i had to consult a dermetoligist now i cant use anything else but the presribed ointment all because of the damage cell tone snail gel did to my face

  • sne zwane pmb

    I bought celltone 2weeks ago.i just wish to be one of those who were lucky enough that the product worked for them

  • ntsakzo

    I grew up with a very dark scars on my thighs n legs, I decided to buy celltone gel and exfoliate in 2011, I really saw a big difference, the scars became lighter. I decided to buy again this year(2015) july, its really working for me. I guess it depends on the skin type.

  • Nuze

    No shit, I’m not buying it. Thanks for saving my pocket money

  • Olivians

    hey guys
    i have a big problem with dark spots and i’m desparate i can say, so my hopes were on celltone and now that most people say it doesn’t work, what should i do? Lets help a brother out

  • Trust

    these products work differently ,depending on yr cells ,blood group ,genes or even the environment you live upon

  • Hi guys I have been using celltone for almost 6weeks now, I have dark spots that makes me lose my self-esteem, I tried celltone as my last option and its not working. I feel like my face is worse now, I’m so depressed and emotionally sick. Please help me if someone has a similar story and they know what may help me.

  • Niccy

    Hi, Harris does Cocoa Butter formula really work for stretch marks.

  • Promise

    Hi Harris, I got Celtone about a week ago and although my dark marks haven’t faded yet my skin is smoother and softer. But you seem to be very against it, and not just it but every product people ask about. my opinion: it differs from person to person, we can’t all have the same experience, You seem really negative I wonder which product works according to you since you are so hell bent on discrediting this prouct.

    • Harris

      I am happy for you that you found benefit from this product. Glomail asked a company to do a study to see whether the product works. The study showed that in the majority of people, it does not. Read about it here. Most ads for cosmetics are, unfortunately, lies. Don’t believe me. Would you believe Time Magazine?

  • Deano Beano

    Its a scam,all the snails was used for escargots,there could not get enough secretion from all the snails in the world,this is a bullshit scam,save the $399 & go buy an escargot meal which will fill your belly!!!

  • busta frani

    Male human sperm works 100% better then this fake Snail crap

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